Comfort Inn & Suites Middletown - Franklin

Even though the cleaning service was limited - when our room was cleaned, it was excellent. Check in was easy and if we needed anything the front desk was very helpful.

This is the cleanest hotel I've ever been in. From luxury hotels in NYC and Miami to mid-level, family friendly hotels across the US, this one is by far the best cleaned! The staff is super friendly! The girl at the front desk when we checked in was so nice and welcoming! The bathroom was SPOTLESS! Good water pressure and the water did not have that typical hotel smell/feel. The room was comfortable and there were plenty of pillows.

I always travel with ice pks and frozen bottles of water. A lot of hotels have a small freezer at the top of frig but they didn't. The people at the front desk took the bottles and ice pks and put them in their freezer. This means so very much to me with the pain I deal with especially when I drive so many miles.

Friendly and efficient personnel, comfortable mattresses, ultra clean rooms, quiet environment, good parking, great breakfast.

The staff was very pleasant, friendly and accommodating, whether it was the front desk, housekeeping or maintenance.